Please reach out to Premier Wireless via phone or chat to verify the end date of your service. All end-users will receive an initial text message one month before their service ends, followed by a final notification one week before the service concludes.

09/20/2024
01/06/2025 - The service end date for end-users initially scheduled for deactivation on 01/06/2025 has been extended to 02/06/2025.

Yes! As we said at the beginning of the program, the phone is yours to keep.

Yes! This process is known as port/porting your number. You can keep your existing number whether you switch to a Metro Mobile prepaid plan, or another carrier as long as this occurs before your deactivation date. 

To port the number to Metro Mobile (or any other carrier of your choosing), you will be required to provide the following information to initiate the transfer:

• Account Number: 981247760
• PIN: 000000
• Billing Zip Code: 98503

Please note, if you decide to keep your current phone number you’ll need to complete the transfer (porting) process before your deactivation date. 

T-Mobile will unlock your phone 5 days before your scheduled service end date, allowing you to switch to any carrier you choose.

Please note that if you decide to proceed with porting over, you'll need to complete the transfer process before your deactivation date, either 09/20/24 or 02/06/25.

If you are interested in a prepaid plan, Metro Mobile offers the following prepaid plans.

You can visit any retail location Metro Mobile Retail Locations or call 888-8-METRO-8

Your phone is yours to keep, and you have the option to take it to your preferred carrier to choose a plan that best fits your budget. If you decide not to continue, your phone will remain unlocked, giving you the flexibility to switch to another carrier at your convenience. There is no specific timeframe for this transition, as the device will remain unlocked indefinitely.

Yes, you can learn more about additional options by visiting Access Wireless

Please note that if you decide to proceed, you'll need to complete the application and transfer process before your deactivation date, either 09/15/24 or 02/06/25.

To confirm your eligibility with Access Wireless, you’ll need to provide your iPhone's IMEI and ICCID information. To locate this information:

1. Open the Settings app on your iPhone.
2. Tap on General.
3. Select About.
4. Scroll down to find the ICCID and IMEI numbers listed near the bottom of the screen.